E-Marketing Professionals

NEED-SHAPING MARKETING. The boldest level of marketing occurs when a company introduces a product or service that nobody asked for and often could not even conceive of. No one in the 1950s asked for a Sony Walkman, a Sony Betamax, or a Sony 31/2-inch disc. Yet Sony, under its brilliant founder and chairman, Akio Morita, introduced those and many other new products that since have become everyday staples. Morita summarized his marketing philosophy in these words: "I don't serve markets. I create them

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